Earn a $50 Amazon Gift Card — Lumper Industry Survey

1

Who Are You?

Select your role *

Please select your role.

2

About You

First & Last Name *

Name is required.

Company Name *

Company is required.

Phone Number *

Phone is required.

Email Address *

Email is required.

DOT Number *

DOT number is required.

State / Region

3

Your Lumper Experience

Who typically books the lumper?

Select all that apply.

Freight Broker

Pre-authorizes before truck arrives

Truck Driver / Owner-Op

Driver arranges and pays at the dock

Carrier Dispatch

Coordinates in advance

Warehouse / Receiver

Facility provides their own lumper

It Varies Load to Load

How often do you need lumper services?

Who do you currently use for lumpers?

Select all that apply.

Capstone Logistics

Eclipse Advantage / FHI Works

Labor Loop

Cash at the Dock / Informal

Whoever's available at the time

We Don't Use Lumpers

Other

Are you satisfied with your current lumper solution?

Yes or No for each area.

Area	✅ Yes	❌ No
PricingFair and predictable	Yes	No
Worker QualitySkilled and reliable	Yes	No
Geographic ReachAvailable where needed	Yes	No
Service & CommunicationEasy to book, responsive	Yes	No
Receipts & DocsInstant digital receipts	Yes	No

What type of freight typically needs a lumper?

4

Pain Points

What are your biggest frustrations with lumper services today?

Be honest — this is exactly what we're building to fix.

No Receipt / Paper Receipts Lost

Reimbursement delays because documentation doesn't exist

Cash Only at the Dock

Out-of-pocket payment with no guarantee of reimbursement

Can't Find a Lumper When Needed

Especially in smaller markets or after-hours

Unreliable No-Shows

Booked a lumper who never showed up

Slow Reimbursement from Broker / Carrier

Waiting days or weeks to get money back

No Visibility / Communication

No way to track or confirm a lumper is coming

Unpredictable Pricing

Rates vary wildly, never know what you'll pay

Freight Damage / No Accountability

Damaged goods with no record of who handled them

How much do you typically pay per standard lumper job?

5

What Matters to You

About This Platform

We're building a platform to book a vetted lumper anywhere in the U.S. in under 5 minutes — per-load pricing, instant digital receipt, same-day worker payment, and photo verification at the dock.

How valuable would an instant digital receipt be?

Auto-generated at job completion — includes BOL reference, worker ID, job time, total charged.

Not ValuableExtremely Valuable

How valuable would instant same-day worker payment be?

Workers paid immediately — no cash needed at the dock.

Not ValuableGame Changer

How valuable would transparent per-load pricing be?

Flat rate quoted upfront before booking — no surprises. Base loads from $285.

Prefer HourlyStrongly Prefer Per-Load

How do you prefer to receive booking confirmations?

6

Worker Skills & Tools

Do you need lumpers who can operate a forklift?

Yes — Almost Every Load

Forklift is a regular part of unloading

Yes — Sometimes

Depends on facility or freight type

No — Facility Provides Forklift Operator

No — Not Needed on My Loads

What skills do your loads typically require?

Do lumpers need to bring their own tools?

Yes, Always Sometimes Facility Provides Not Sure

7

Compliance & The Platform

Is proper 1099 classification important to you?

Our platform automatically tracks earnings and issues 1099-NEC forms — every job is audit-ready.

Very Important Somewhat Not a Priority Unsure

How do you currently handle lumper payment?

Driver Pays Cash at Dock

Then submits for reimbursement

Comcheck / EFS Code

Broker or carrier pre-authorizes

Standing Contract

Invoice-based with a lumper company

We Don't Use Lumpers

Would automated booking — instant quote, dispatch, and digital receipt — improve your operation?

Yes, Significantly Somewhat Neutral No

How valuable would broker pre-authorization be — so the driver never pays out of pocket?

Not ValuableExtremely Valuable

Would you want the worker's photo, name, and ETA sent when dispatched?

Yes, Driver & Me Driver Only Me Only Not Important

🎉 Free to Try — First Load on Us

Lumpers.AI is offering new accounts up to $285 off their first lumper booking. No contracts, no minimums — book one job, get an instant receipt, see it in action.

Would a "Free to Try" discount of up to $285 off your first load motivate you to give us a shot?

Yes, Definitely Probably Need More Info Not Now

8

Book Your Discovery Call

🎁

$50 Amazon Gift Card — Here's How

Step 1: Complete survey · Step 2: Join 30-min call with Rob · Step 3: Rob sends your card

$50AMAZON

VC Backed

Lumpers.AI is a technology-backed labor services platform funded by angel investors and venture capital. We operate nationwide booking, digital payments, SMS dispatch, and 1099 compliance infrastructure. Your input shapes how we build.

Talk to Rob

Text or email Rob to schedule your 30-minute call and lock in your $50 gift card.

💬Text Rob(919) 995-7933 ✉️Email RobRob@lumpers.ai

Are you open to a 30-minute call with our team?

✅ Yes — I Want the $50 Gift Card

Schedule a 30-min call with Rob

Maybe — Have Rob Reach Out

No Thanks

9

Anything Else?

Tell us anything about your lumper situation we should know.

Pain points, regular facilities, features you'd need — anything helps.

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